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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Austin

June 10, 2026

5  out of  5
rating by Austin
"I’ve had an auto policy for 15 years with Mark and have honestly never had an issue. His office works with me when I have issues and I can always reach them. I actually had to call today. Called around noon and Mark, probably about to eat lunch, answered and gave me 20 minutes of his time for a small issue and to catch up. Mark and his staff are kind, knowledgeable and trustworthy."
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Allison Butterfield

March 25, 2026

5  out of  5
rating by Allison Butterfield
"Mark and all of his staff have been providing insurance for my family for over a decade. We’ve always had good experience and recommend everyone we can. They’re very knowledgeable and take time to help with all of our needs and make sure we understand everything."
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chase miller

March 25, 2026

5  out of  5
rating by chase miller
"I’ve had a great experience working with Mark Hutson at State Farm. He’s always professional, responsive, and takes the time to explain everything in a way that actually makes sense. Anytime I’ve had questions about my coverage, he’s been quick to help and made sure I felt confident in my decisions.

It’s clear he genuinely cares about his clients and goes the extra mile to make sure you’re taken care of. If you’re looking for someone reliable and easy to work with, I highly recommend Mark."
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Charity Waycaster

February 18, 2026

5  out of  5
rating by Charity Waycaster
"I love Cynthia!!! She has been super patient getting us quotes as we needed changes to be made and moving to NC from out of state. I highly recommend this firm!"
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Katie G

January 21, 2026

5  out of  5
rating by Katie G
"Mark, Susan and Cynthia were fantastic to work with! They took the time to provide updated quotes, clearly explain our coverage and ultimately saved us money while improving our coverage. I highly recommend this State Farm team!"
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Brooke Sheffield

June 22, 2025

5  out of  5
rating by Brooke Sheffield
"After being with Geico for many years, we decided to make the MUCH NEEDED switch to State Farm & we couldn’t have done it without Susan. From start to finish, the process was painless, easy & worth every penny that we are saving. Not to mention, we are saving well over $115 a month & our premium dropped close to $1000. Thank you Mark Hutson & team for all you do!"
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Cristian Luviano

April 10, 2025

5  out of  5
rating by Cristian Luviano
"Carlos Plascencia is awesome. I recently had the pleasure of working with him for my personal insurance and work. I could not be more pleased with the amazing service I received. Thank you!"
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Brian Byrd

April 5, 2025

5  out of  5
rating by Brian Byrd
"Our rates sharply increased even with no claims and a long history with our previous insurer. We contacted Susan Upton to review our policies. Short story, we got a better price and better coverage with her offer. Our daughter has now had the same experience. Thank you Susan!"
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Myke Baumgartner

February 20, 2025

5  out of  5
rating by Myke Baumgartner
"These guys are the best! They are always very helpful and easy to get in contact with. That's not an easy thing in the post covid world!"
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DAN Nicholson

February 12, 2025

5  out of  5
rating by DAN Nicholson
"Have you ever wanted a business to care as much about you, your family and possessions that you do? Well, that's exactly how I would describe Mark Hutson and his team. I've done business with Mark for decades, and I can tell you that I have never had to worry about his recommendations. I have also had claims, and Mark has consistently gone over and above my expectations to see that my family was taken care of and that I was satisfied. I trust Mark, and I whole heartedly recommend you give him a call. Mark is a friend, and I think you'll say the same thing if Mark is given a chance to earn your business."
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Laura Goins

February 11, 2025

5  out of  5
rating by Laura Goins
"For the past few years our current home and auto insurance continued to increase significantly with no explanation. So we finally decided to reach out to Mark‘s office to see how they could help. I am so glad that we did because they saved us $1000 a year for the same coverage! From the first phone call to the last, both Mark and Carlos were prompt, professional and thorough in ensuring we were taken care of. Thank you Mark and Carlos for having our best interest in mind and for the amazing customer care!"
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Susana Plascencia

February 6, 2025

5  out of  5
rating by Susana Plascencia
"Awesome! Great communication. Customer service very friendly and helpful."
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Ady Luviano

February 6, 2025

5  out of  5
rating by Ady Luviano
"I had the pleasure of receiving TOP service from Carlos, He was able to work with me and get me the best quote! Highly recommend Mark Hutson-State Farm office!"
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Dianne Johnson

January 24, 2025

5  out of  5
rating by Dianne Johnson
"Awesome! Great communication especially during an urgent situation. Knowledgable about all types of insurance and explains it well."
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Clay Vickers

January 2, 2025

5  out of  5
rating by Clay Vickers
"I couldn’t ask for better assistance with all of my insurance needs. Susan always helps find the best policy for each specific need and maintains great communication throughout the process. She has even helped in a very short notice situation that really helped me out. I’ll continue working with them for my personal and business insurance needs because if their reliability, quality, bundle pricing/discounts, great communication, and top notch service. They make you feel like a person instead of just a policy number. Highly recommend giving them a call."
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M Cruz

July 20, 2024

5  out of  5
rating by M Cruz
"Great customer service very friendly and helpful in helping get my insurance and within great prices."
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Jackie Fulbright

June 20, 2024

5  out of  5
rating by Jackie Fulbright
"If you want a knowledgeable, fantastic customer service insurance agent you need to contact Susan with Mark Hutson State Farm.
Susan listens to your needs and then models a policy that best fits your budget.
We are so happy with the way we are treated doing business with them. Thank you"
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Donald Moore Jr.

June 8, 2024

5  out of  5
rating by Donald Moore Jr.
"Best insurance guy in town…Mark is as good as they come and his office provides first class service"
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Don McMillan

February 12, 2024

5  out of  5
rating by Don McMillan
"Mark Hutson and his friendly staff are always cheerful and willing to help with your insurance coverage and needs . I have been with them for over 10 years and never had any issues whatsoever. I use State Farm for my home and vehicles 🚗 there like family to me and I wouldn’t go anywhere else 🥰👍🏽 if your looking for a exceptional insurance agency please contact them you won’t be disappointed !"
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Rudy Walters

October 1, 2023

5  out of  5
rating by Rudy Walters
"Mark Hutson is an outstanding Insurance Agent. His staff is outstanding as well. I’ve been with State Farm for a few years now. And it’s been an absolutely excellent experience. Also, I had the pleasure of going to school with Mark. And he is an outstanding person."
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Z R

January 31, 2023

5  out of  5
rating by Z R
"Always a great experience when I need to reach someone here. Susan even went above and beyond to look into something from over a year ago. You won't get any better service anywhere else. That's why my family and I have been doing business with Mark's office for about 25 years! I wish I could give more than 5 stars!"
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Kathryn Breda

January 4, 2023

5  out of  5
rating by Kathryn Breda
"I had the worst thief of an agent in Ke ington, and luckily was allowed to change"
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Ashley Hampton

December 28, 2022

5  out of  5
rating by Ashley Hampton
"Thank you Mark for your patience and positive attitude today when I needed to submit a claim. Mark took the time to sit and help get the claim started and also with several follow up calls I had to make. We’ve always received the best care from Mark and his team when having to deal with a claim."
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Leslie Yajaira Barraza

August 8, 2022

5  out of  5
rating by Leslie Yajaira Barraza
"I had the pleasure of receiving top tier service from Crystal. She was able to work with me and get me the best quote. 10/10 highly recommend!"
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April Brittain

August 1, 2022

5  out of  5
rating by April Brittain
"I've been with this State Farm location for a little over a year and have had to call/email with questions, they have always been quick to respond. Recently I was attempting to rent a moving van and the rental company was being very difficult with requiring specific answers to a questionnaire. Thankfully they had my back and at the end of the day, I went ahead and went with a different moving company. I truly appreciated all the help in a timely manner."